Term of Service
Welcome to Qweenstar Fashion. By accessing or using qweenstarfashion.store, you agree to be bound by these Terms & Conditions.
1. About Our Business
Qweenstar Fashion is a proprietorship business operated by Qweenstar, engaged in the sale of fashion and apparel products through its website.
2. Products
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and prices displayed on the website are accurate.
However, actual product colours may vary slightly depending on the customer’s device or screen settings.
Product availability is subject to stock availability.
3. Pricing
All product prices displayed on the website are in Indian Rupees (INR).
Applicable taxes, shipping charges or other charges, wherever applicable, will be displayed during checkout before the customer completes the order.
Qweenstar Fashion reserves the right to modify product prices, offers and availability at any time without prior notice. Such changes will not affect orders that have already been confirmed.
4. Orders
An order is considered successfully placed after the customer receives an order confirmation from Qweenstar Fashion.
We reserve the right to cancel an order in circumstances including, but not limited to:
- Product being unavailable.
- Incorrect pricing or product information due to an obvious technical error.
- Suspected fraudulent or unauthorised transaction.
- Incomplete or incorrect customer information.
- Delivery being unavailable to the provided address.
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund & Cancellation Policy.
5. Payment
Customers may pay for their orders using the payment methods made available at checkout, including online payment methods supported by our payment gateway partners.
Payment information such as card details, UPI credentials or banking credentials is processed through the applicable payment gateway/payment service provider. Qweenstar Fashion does not intentionally store customers’ complete card or banking credentials on its website.
6. Delivery
Orders will be dispatched to the shipping address provided by the customer during checkout.
Delivery timelines may vary depending on product availability, destination, courier service and circumstances beyond our control.
For complete information, please refer to our Shipping & Delivery Policy.
7. Cancellation, Returns & Refunds
Customers may request cancellation, return or refund subject to the conditions specified in our Cancellation, Return & Refund Policy.
Customers are advised to review the applicable policy before placing an order.
8. Intellectual Property
All website content, including product photographs, logos, graphics, text, designs and other materials, is the property of Qweenstar Fashion or its respective licensors and may not be copied, reproduced or commercially used without prior written permission.
9. Prohibited Use
Customers must not use the website for unlawful activities, fraudulent transactions, attempts to gain unauthorised access, or any activity that may damage or disrupt the website.
10. Limitation of Liability
Qweenstar Fashion will make reasonable efforts to provide accurate information and reliable services. However, we will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, payment-service interruptions or other force majeure events.
11. Changes to Terms
Qweenstar Fashion may update these Terms & Conditions from time to time. Updated terms will be published on this page.
12. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India. Any dispute shall be subject to the applicable courts having jurisdiction over
13. Contact
For questions regarding these Terms & Conditions:
Qweenstar Fashion
Email: info.qweenstar@zoho.com